Ftn111 is committed to protecting the privacy and security of every player's personal data. This document transparently explains how we collect, use, store, and protect your information.
Ftn111 (ftn111.win) takes the privacy of our players very seriously. As an online gaming platform operating in Malaysia, we understand how important your trust is to us when it comes to managing your personal information.
This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal data when you use ftn111 services, whether through our website, mobile app, or any other official channel.
By registering an account or using any ftn111 services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact us to close your account.
Ftn111 collects various types of information depending on how you interact with our platform. Below is a detailed explanation of the data categories we collect:
Data you provide directly to us during registration and use of the platform:
Information collected automatically when you use the ftn111 platform:
Every piece of information collected by ftn111 is used for legitimate, clearly stated purposes. We do not use your data for anything other than the following:
| Purpose of Use | Description | Legal Basis |
|---|---|---|
| Account Management | Registration, identity verification, password setup, and account maintenance | Contract performance |
| Payment Processing | Processing your deposits, withdrawals, and account balance management | Contract performance |
| KYC / AML Verification | Complying with anti-money laundering (AML) legal requirements | Legal obligation |
| Customer Support | Responding to enquiries and resolving technical and financial issues | Legitimate interest |
| Platform Improvements | Usage pattern analysis to improve the player experience | Legitimate interest |
| Marketing Communications | Sending promotional offers, bonuses, and latest updates (with consent) | Consent |
| Fraud Prevention | Detecting suspicious activity and protecting platform security | Legitimate interest |
| Responsible Gaming | Monitoring gameplay patterns to identify problem gambling risks | Legal obligation |
If you have given consent to receive marketing communications but wish to withdraw it, you may do so at any time by contacting our support team or using the unsubscribe option in any email we send.
Ftn111 does not sell, rent, or trade your personal data to any third party for their marketing purposes. We only share your information in the following limited and lawful circumstances:
Ftn111 works with a number of carefully selected third-party service providers to support our platform operations:
All third-party service providers are bound by strict data protection agreements and are only permitted to use your information for purposes specified by ftn111.
Ftn111 may be required to disclose your information to authorities in the following circumstances:
Ftn111 implements multiple layers of technical and organizational protection to ensure your personal data is always safeguarded against unauthorized access, loss, destruction, or disclosure:
All communications between your browser and the ftn111 servers are protected with 256-bit SSL/TLS encryption — the highest industry standard.
Sensitive data in our databases is stored in encrypted format using the AES-256 algorithm, including passwords and financial information.
Our security systems are monitored around the clock by an experienced cybersecurity team to detect and respond to threats.
2FA is available for all ftn111 accounts as an additional security layer and is strongly recommended for all players.
Your data is automatically backed up daily to a secure, separate server location to prevent data loss.
Only authorized staff with a legitimate business need are permitted to access player data, with every access logged and audited.
Ftn111 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the ftn111 platform.
As a ftn111 player, you have clear rights regarding your personal data. We fully respect and facilitate the exercise of these rights:
You have the right to request a copy of all personal data we hold about you in a readable format.
If your data is inaccurate or incomplete, you have the right to request a correction at no charge.
You may request the deletion of your personal data except where we are legally required to retain it.
You have the right to object to the processing of your data for direct marketing purposes or on grounds of legitimate interest at any time.
In certain circumstances, you may request that we restrict the processing of your personal data while a dispute is being resolved.
You have the right to receive your data in a structured, commonly used format for transfer to another platform should you choose to do so.
To exercise any of the above rights, please contact our support team via Live Chat or email at [email protected]. We will process your request within 30 days from the date of receipt and will notify you if a longer period is required for reasonable cause.
Ftn111 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by law. Retention periods vary by data type:
| Data Category | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout the lifetime of the active account | Ongoing account management |
| KYC & Identity Records | 5 years after account closure | AML/legal requirements |
| Transaction History | 7 years | Tax & financial compliance |
| Game Logs | 3 years | Dispute resolution |
| Communication Records | 2 years | Customer support & complaints |
| Marketing Data | Until consent is withdrawn | Player consent |
| Technical Logs | 90 days | System maintenance |
Upon expiry of the retention period, your data will be securely deleted or permanently anonymized so it can no longer be linked to you as an individual.
As an international online platform, ftn111 may process and store your data on servers located outside Malaysia. This includes countries such as Singapore, Hong Kong, and other countries where our service providers operate.
When transferring data abroad, ftn111 ensures protection equal to or greater than local standards through the following measures:
Ftn111 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. We are committed to notifying you of any material changes.
How we notify you of changes:
Continued use of the ftn111 platform after the effective date of any changes constitutes your acceptance of the updated policy. If you disagree with the changes, you have the right to close your account before the effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any enquiries, concerns, or wish to exercise your rights regarding personal data, the ftn111 Data Protection Officer (DPO) team is ready to assist:
Please clearly state that your enquiry relates to privacy or data protection so it can be routed directly to the responsible officer. All privacy-related requests will be processed within 14 business days.
Six core pillars that underpin our approach to player data protection
All data transiting the ftn111 platform is protected with 256-bit SSL and AES-256 encryption — the same technology used by banking institutions and government agencies worldwide.
Ftn111's integrated KYC process ensures only verified players use our platform. This protects the player community from identity fraud and illegal activities that could affect everyone.
Two-factor authentication (2FA) adds an extra layer of security to your account. Every login from a new device requires verification, ensuring no one else can access your account without authorization.
Ftn111 has never and will never sell, rent, or share your personal data with third-party advertisers or data brokers. Your information is used solely to enhance your experience on our platform.
When your data is no longer needed or you request its deletion, ftn111 uses secure erasure methods that ensure the data cannot be recovered by any party.
You are in full control — disable marketing communications, request a copy of your data, or close your account at any time. We respect your choices, no questions asked.